This Privacy and Cookie Policy (\u201cPolicy\u201d) describes how SIA GJ Bikes, reg. no. 40103944261, legal address: Ventas iela 56, M\u0101rupe, LV-2167 (hereinafter \u2013 \u201cData Controller\u201d, \u201cwe\u201d, \u201cour\u201d), processes your personal data when you visit the website www.velooutlets.com<\/a>, use our services or make a purchase. \u201cYou\u201d and \u201cYour\u201d refer to any person whose data is processed.<\/p>\n\n\n\n Please read this Policy carefully.<\/p>\n\n\n\n We may update this Policy from time to time to reflect changes in our practices, laws or operational processes. The updated version will be posted on the Site with the date of the last change.<\/p>\n\n\n\n 2.1. We collect personal data through the website www.velooutlets.com<\/a>, e-mail, customer communication and online ordering. We may process the following personal data: In addition, we may collect data that you voluntarily provide when you contact us or use features of the Site. We may verify the data provided using public registers.<\/p>\n\n\n\n Personal data is processed in accordance with Article 6(1) of the GDPR: - For order processing and delivery We use cookies to: You can control cookies in your browser settings. Blocking cookies may affect the performance of the website.<\/p>\n\n\n\n We may transfer personal data to: Payment processing is provided by the payment platform https:\/\/makecommerce.lv\/<\/a>. Therefore, our company transfers the personal data necessary for payment processing to the platform owner, Maksekeskus AS.<\/p>\n\n\n\n Data may also be disclosed to public and law enforcement authorities where necessary for the performance of their legal duties.<\/p>\n\n\n\n Personal data is stored for as long as necessary: After the retention period has expired, the data will be deleted or anonymised.<\/p>\n\n\n\n You have the right to:1. Policy amendments<\/strong><\/h4>\n\n\n\n
2. Collection, processing and storage of personal data<\/strong><\/h4>\n\n\n\n
2.2. By using the website and submitting your data, you agree to its processing in accordance with this Policy.
2.3. You are responsible for the accuracy and timely updating of the submitted data.
2.4. We are not liable for any losses incurred as a result of submitting false or incorrect information.<\/p>\n\n\n\n3. What information is collected<\/h4>\n\n\n\n
\u2013 Name, surname
\u2013 Contact information (email, phone)
\u2013 Billing and delivery address
\u2013 Order and payment information
\u2013 Account information (if an account is created)
\u2013 Contact history with customer support
\u2013 Data about website usage (device, IP address, browser, visit statistics)<\/p>\n\n\n\n4. Basis for processing personal data<\/h4>\n\n\n\n
a) Your consent;
b) Performance of the contract (order processing, delivery, payment);
c) Compliance with legal obligations (accounting, etc.);
f) Ensuring our legitimate interests (site security, fraud prevention, service improvement).<\/p>\n\n\n\n5. How we use your personal data<\/h4>\n\n\n\n
- For payment processing
- For customer support
- For sending marketing and information mailings (with your consent)
- For site security and fraud prevention
- To improve the functionality and performance of the website<\/p>\n\n\n\n6. Cookies<\/h4>\n\n\n\n
\u2013 ensure the operation of the website;
\u2013 save user settings;
\u2013 analyze website usage statistics;
\u2013 customize content and ads.<\/p>\n\n\n\n7. Disclosure of personal data to third parties<\/h4>\n\n\n\n
\u2013 IT, hosting and internet service providers
\u2013 Delivery and logistics partners
\u2013 Accounting and financial service providers
\u2013 Marketing and analytics partners<\/p>\n\n\n\n8. Data storage<\/h4>\n\n\n\n
\u2013 to fulfill orders and maintain purchase history;
\u2013 to fulfill accounting and tax requirements;
\u2013 to resolve legal disputes;
\u2013 until consent is withdrawn (if processing is based on consent).<\/p>\n\n\n\n9. Rights of the data subject<\/h4>\n\n\n\n
\u2013 access your data and receive a copy of it;
\u2013 correct inaccurate data;
\u2013 request the deletion of data (\u201cright to be forgotten\u201d);
\u2013 restrict data processing;
\u2013 withdraw consent;
\u2013 object to processing based on legitimate interests;
\u2013 transfer your data to another controller (data portability).<\/p>\n\n\n\n