This Privacy and Cookies Policy (\u201cPolicy\u201d) describes how GJ Bikes Ltd, reg. Ventas iela 56, M\u0101rupe, LV-2167 (hereinafter referred to as \u201cData Controller\u201d, \u201cwe\u201d, \u201cour\u201d), processes your personal data when you visit the website www.velooutlets.com<\/a>, use our services or make a purchase. \u201cYou\u201d and \u201cyour\u201d refer to any person whose data is processed.<\/p>\n\n\n\n Please read this Policy carefully.<\/p>\n\n\n\n We may update this Policy from time to time to reflect changes in our practices, laws or operational processes. The updated version will be posted on the Site with the date of the last change.<\/p>\n\n\n\n 2.1 We collect personal data through the website www.velooutlets.com<\/a>, email, customer communication and online ordering. We may process the following personal data: In addition, we may collect data that you voluntarily provide when you contact us or use features of the Site. We may verify the data provided using public registers.<\/p>\n\n\n\n Personal data is processed in accordance with Article 6(1) of the GDPR: - For order processing and delivery We use cookies to: You can control cookies in your browser settings. Blocking cookies may affect the performance of the website.<\/p>\n\n\n\n We may transfer personal data: Payment processing is handled by the payment platform https:\/\/makecommerce.lv\/<\/a>. Therefore, our company transfers the personal data necessary for the payment to the owner of the platform, Maksekeskus AS.<\/p>\n\n\n\n Data may also be disclosed to public and law enforcement authorities where necessary for the performance of their legal duties.<\/p>\n\n\n\n Personal data is kept for as long as necessary: After the retention period has expired, the data will be deleted or anonymised.<\/p>\n\n\n\n You have the right to:1. Policy amendments<\/strong><\/h4>\n\n\n\n
2. Collection, processing and storage of personal data<\/strong><\/h4>\n\n\n\n
2.2 By using the Website and submitting your data, you consent to its processing in accordance with this Policy.
2.3 You are responsible for the accuracy and timely updating of the data submitted.
2.4 We shall not be liable for any loss resulting from the provision of false or incorrect information.<\/p>\n\n\n\n3. What information is collected<\/h4>\n\n\n\n
- Name, surname
- Contact details (e-mail, phone)
- Invoice and delivery address
- Order and payment information
- Account details (if an account is created)
- Contact history with customer support
- Website usage data (device, IP address, browser, visit statistics)<\/p>\n\n\n\n4. Basis for processing personal data<\/h4>\n\n\n\n
a) Your consent;
(b) contract performance (order processing, delivery, payment);
c) legal obligations (accounting, etc.);
(f) safeguarding our legitimate interests (site security, fraud prevention, service improvement).<\/p>\n\n\n\n5. How we use your personal data<\/h4>\n\n\n\n
- For payment processing
- For customer support
- For sending marketing and information mailings (with your consent)
- For site security and fraud prevention
- To improve the functionality and performance of the website<\/p>\n\n\n\n6. Cookies<\/h4>\n\n\n\n
- to keep the site running;
- save user settings;
- analyse website usage statistics;
- tailored content and ads.<\/p>\n\n\n\n7. Disclosure of personal data to third parties<\/h4>\n\n\n\n
- IT, hosting and internet service providers
- Supply and logistics partners
- For accounting and financial service providers
- For marketing and analytics partners<\/p>\n\n\n\n8. Data storage<\/h4>\n\n\n\n
- order fulfilment and purchase history maintenance;
- accounting and tax compliance;
- for resolving legal disputes;
- until consent is withdrawn (where processing is based on consent).<\/p>\n\n\n\n9. Rights of the data subject<\/h4>\n\n\n\n
- access and receive a copy of your data;
- correct inaccurate data;
- request the erasure of data (\u201cright to be forgotten\u201d);
- restrict processing;
- withdraw consent;
- object to the processing of legitimate interests;
- transfer your data to another controller (data portability).<\/p>\n\n\n\n