Warranty
“Velo Outlets” and www.velooutlets.com the products offered:
- For new bicycles: 2-year warranty
- For used bicycles: 6-month warranty
- The warranty is valid upon presentation of a valid warranty card and applies to damage caused by manufacturing defects.
Repairs under warranty are performed free of charge if a manufacturing defect is found. The buyer is responsible for the cost of repairs for any other type of damage.
Important:
- The warranty does not cover mechanical damage (flat tyres, worn brakes, scratches, etc.).
- The warranty does not cover design elements and accessories (stickers, luggage racks, baskets, etc.).
- The warranty is void if parts have been removed without authorization or if repairs have not been noted on the warranty card.
- The warranty does not cover damage caused by fire, flood, earthquake, or other natural disasters.
Instructions for use:
- Regular bicycle maintenance at least once a year at a specialized service center, with an entry in the bicycle's registration document.
- After rain or driving through mud, the parts should be cleaned and treated with a special oil.
- The bicycle should be stored in a dry place.
- Not intended for extreme sports or professional competitions.
- To shift gears, you must pedal while the bicycle is not in motion.
- Storage after repairs: The bicycle is stored until 3 business days free of charge; each subsequent day – 3 EUR.
