Privacy and Cookie Policy
This Privacy and Cookie Policy (“Policy”) describes how SIA GJ Bikes, reg. no. 40103944261, legal address: Ventas iela 56, Mārupe, LV-2167 (hereinafter – “Data Controller”, “we”, “our”), processes your personal data when you visit the website www.velooutlets.com, use our services or make a purchase. “You” and “Your” refer to any person whose data is processed.
Please read this Policy carefully.
1. Policy amendments
We may update this Policy from time to time to reflect changes in our practices, laws or operational processes. The updated version will be posted on the website, indicating the date of the last change.
2. Collection, processing and storage of personal data
2.1. We collect personal data through the website www.velooutlets.com, e-mail, customer communication and online ordering.
2.2. By using the website and submitting your data, you agree to its processing in accordance with this Policy.
2.3. You are responsible for the accuracy and timely updating of the submitted data.
2.4. We are not liable for any losses incurred as a result of submitting false or incorrect information.
3. What information is collected
We may process the following personal data:
– Name, surname
– Contact information (email, phone)
– Billing and delivery address
– Order and payment information
– Account information (if an account is created)
– Contact history with customer support
– Data about website usage (device, IP address, browser, visit statistics)
Additionally, we may collect data that you voluntarily provide when you contact us or use the features of the site. We may verify the data you submit using public records.
4. Basis for processing personal data
Personal data is processed in accordance with Article 6(1) of the GDPR:
a) Your consent;
b) Performance of the contract (order processing, delivery, payment);
c) Compliance with legal obligations (accounting, etc.);
f) Ensuring our legitimate interests (site security, fraud prevention, service improvement).
5. How we use your personal data
– Pasūtījumu apstrādei un piegādei
– Maksājumu apstrādei
– Klientu atbalsta nodrošināšanai
– Mārketinga un informatīvo sūtījumu izsūtīšanai (ar Jūsu piekrišanu)
– Vietnes drošībai un krāpšanas novēršanai
– Vietnes funkcionalitātes un darbības uzlabošanai
6. Cookies
We use cookies to:
– ensure the operation of the website;
– save user settings;
– analyze website usage statistics;
– customize content and ads.
You can control cookies in your browser settings. Blocking cookies may affect the functionality of the website.
7. Disclosure of personal data to third parties
We may transfer personal data to:
– IT, hosting and internet service providers
– Delivery and logistics partners
– Accounting and financial service providers
– Marketing and analytics partners
Payment processing is provided by the payment platform https://makecommerce.lv/. Therefore, our company transfers the personal data necessary for payment processing to the platform owner, Maksekeskus AS.
Data may also be transferred to state and law enforcement authorities if necessary to fulfill legal obligations.
8. Data storage
Personal data is stored for as long as necessary:
– to fulfill orders and maintain purchase history;
– to fulfill accounting and tax requirements;
– to resolve legal disputes;
– until consent is withdrawn (if processing is based on consent).
After the retention period expires, the data is deleted or anonymized.
9. Data subject rights
You have the right to:
– access your data and receive a copy of it;
– correct inaccurate data;
– request the deletion of data (“right to be forgotten”);
– restrict data processing;
– withdraw consent;
– object to processing based on legitimate interests;
– transfer your data to another controller (data portability).
You can submit a request by writing to: pasutijumi@vienibasgatve.lv
If you believe that your rights are being violated, you have the right to contact the State Data Inspectorate.
10. Children's data
Our website is not intended for children and we do not knowingly collect data from children. If data has been submitted unreasonably, please contact us to delete it.
11. International data transfers
Data may be processed outside Latvia in accordance with internationally recognized data protection mechanisms (e.g. EU standard contractual clauses).
12. Security
We implement technical and organizational measures to protect data against:
– unauthorized access;
– disclosure;
– theft;
– accidental deletion or damage.
13. Contact information
If you have any questions about the processing of personal data, please contact us:
E-mail: pasutijumi@vienibasgatve.lv
Address: Ventas iela 56, Mārupe, LV-2167
